As brands in other industries Brands prefer pivot during hong kong phone number library the pandemic, demand is up for both options: Click and collect is proving to be a bit of a saving grace for some. In the month of March, click and collect orders for brick-and-mortar merchants saw a climb of 443% compar to February, driven primarily by the U.S. and Canada. As more retailers are offering this service—with a 96% increase week over week on March 30—more consumers are bypassing shipping their products altogether.

On the local delivery side, over the week of April

13, we’ve seen retailers in English-speaking countries create almost 5X more profiles referencing local delivery compar to pre-March averages. In that same period, local delivery orders increas by 600%.

There is still a personaliz and in-person element: Customers can safely interact with the brand and a person dropping off their order. For social distancing rules, this offers more of a “white glove” service vs. them having to leave their house and come to you, as with pickup

Brands prefer click and collect because:

They’re already paying leases on retail stores or warehouses where customers can come by anyway (line up outside, wait curbside, etc.)
They have limit staff, so click and x gives out free crit to small businesses collect is a better option as it only requires one or two employees with existing space/tools they already have
They don’t have employees that can deliver adb directory or an automobile to use or are lock into an existing contract with delivery companies.