WhatsApp automation translates into more conversions, as confirmed by statistics and the experience of many WhatsApp Business users. To keep your business sales flowing, buy telemarketing data use a CRM like Whaticket to bring order, control and simplify customer service.
Manage over 1000 chats a day, centralize Instagram, WhatsApp and Facebook messages in one inbox, configure chatbots and monitor your team in real time. Whaticket has all that and more!
Define the message you want to send
The first step is to design the text you want to send to your audience. In this step, it’s good to ask yourself: What do you want to communicate? How do you want to do it? When do you want it to happen? Then, draft it in a document that you can edit or share with your collaborators to make it more effective. In the end, it will be as simple as copying and pasting into the sending window.
For example, if your business is a clinic or beauty treatment center, you may want to automatically send an appointment reminder or cancellation; or if you sell products, you may want to let people know when you have discounts or when you have renewed stock in your store. Always remember to use emojis, images or other tools to make your text more accessible to the customer.
Open WhatsApp Business
As we mentioned above, scheduling WhatsApp messages is not a native feature of the messaging app. For this reason, you must have WhatsApp Business installed and also hire a CRM service that allows you to configure who you want to communicate with, as well as specify the day and time you want your information to reach them.
If you don’t take this route , you’ll only be able to set up away messages, welcome messages, and quick replies .
Choose your contacts
There are messages that you may want to send to all your contacts, or, on the contrary, that you simply want to send in a segmented way. A CRM can also help you in the process of managing your audience by their level of loyalty, interactions, whether they are new customers or you simply want to send a reminder to someone in particular.
Ideally, you should choose those who might register of doctors and specializations – how to use it?
actually be interested in your information. For example, if you want to reward the loyalty of a group of customers, you probably expect them to ask you more about it, how you will do it or how it will benefit them; the opposite is true with a new user, who might not understand the reason for your message and would simply prefer to ignore you.
Check the information you want to send
It never hurts to double-check the message you want to convey. Remember to sound as friendly as possible and use subtle language – nothing technical –, emojis and a smart call to action.
Schedule WhatsApp messages
Now it’s time for the final step: scheduling WhatsApp messages. It’s very easy thanks to CRMs, which aim to make their functions instinctive. In the case of platforms like Whaticket, you’ll find that right when you’ve chosen your contacts and are about to send your text, next to the “Send” button you’ll find a calendar that will allow you to execute this function.
In the calendar you can schedule the day numbers lists and time you want to send your message. It is important to note that you must consider that your information will reach your contacts at an interval of 30 to 60 seconds between each one. This means that, if you scheduled to send some data to 10 contacts at 2:00 pm, the information will reach the last recipient no later than 2:10 pm.